IRCTC fined Rs 10 lakh for selling soft drinks above MRP

A District Consumer forum in New Delhi has filed IRCTC Rs. 10 lakh for selling soft drinks above mrp on board. The money should be deposited with Delhi State Legal Services Authority.

The forum awarded ‘punitive compensation’ of Rs. 10,000 each to two passengers, Sachin Dhiman and Sharnya, who lodged the complaint against IRCTC. In their complaint the duo stated that IRCTC had sold a bottle of Maaza at Rs. 15/- to them, while the original MRP of a Maaza bottle is of Rs 12.

The forum said, “…it is not expected to be deficient in such matters and cannot come down to level of private dealers”.

“We have considered the case in the perspective of unfair and restrictive trade practices, by a government company who supply food articles to millions of rail users, who in transit cannot protest or have little choice but to avail services at whatever cost. The IRCTC being a government corporation is not expected to be deficient in such matters and cannot come down to level of private dealers,” it added.

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